How to Order by Phone
How to Order
To make an order by phone, call us from anywhere within the continental United States toll free at 800.497.6255. If you are calling internationally or locally, dial 408.467.2222.
Our courteous and knowledgeable sales representatives will help you with your order.
Payment Methods
Credit Cards and Check Cards
Relectric.com accepts Visa, MasterCard, Discover, American Express, check, postal money order, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
Our website utilizes the latest in e-Commerce security - 128-bit Secure Socket Layer (SSL) encryption. You can feel confident entering your entire credit card number via our secure server, which encrypts all submitted information. If you prefer, you may also pay by phone with a credit card.
Checks and Postal Money Orders
We accept checks or money orders denominated in U.S. dollars as payment for all orders.
If you do choose to pay by check, you can send payment to our parent company, RESA Power, LLC, mailed to the address below once you have fully submitted your order. Please be sure to write your e-mail address on the check or money order so we may properly credit your account.
RESA Power, LLCBilling Department
2390 Zanker Rd.
San Jose, CA 95131
Currently we are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must also have a valid nine-digit bank routing number (ABA code) MICR-encoded on the bottom of the check.
Purchase Orders
Relectric.com DOES accept payment by purchase order. First, however, you must apply for a credit account with our parent company, RESA Power, LLC.
Click here for a credit application.
Once your account is approved, you will be notified via phone and/or e-mail. Once the account is activated, you will be given the opportunity to enter a purchase order number in a field on the order form when you place your order online. Additionally, you may fax purchase orders to 800.504.0255. There is no need to mail a hard copy of your purchase order to RESA Power.
Payment on your corporate account may be remitted to the following address:
RESA Power, LLCBilling Department
2390 Zanker Rd.
San Jose, CA 95131